Email Invalid | Voters

Email Invalid

Jaysar Taradji

There should be an option in the email event that if the email is invalid.

November 2, 2023

Guada Molina

Hello,

This is very basic and should be implemented

Daniel Coburn

GHL Has an email verifier builtin to it and you can look at a record and see if the email has been verified or not, IN THE RECORD. You can also create a smart list and filter on if the email has been verified or not verified and if it was verified if it was valid or not valid. BUT you cannot use the flag inside your automations. WHY THE **** NOT? If it's a piece of data on a record I should always be able to use it in an automation. This is even before I send an email off to a customer.

Use cases:

Automation checks is the Email not verified. If true: Verify email
If email is verified and is valid: Go to path 1

If email is not valide: Avaliddd Tag "Bad data" and go to path 2

Keith Besherse

https://ideas.gohighlevel.com/automations/p/remove-bounced-emails-automatically
https://ideas.gohighlevel.com/automations/p/trigger-for-bounced-emails
https://ideas.gohighlevel.com/contacts/p/add-bounced-addresses-to-dnd

Keith Besherse

Why do we even have to ask? Why is this a thing for MailGun but not for LC Email? Sales & Marketing Core Platform Shaun Clark

https://help.gohighlevel.com/support/solutions/articles/155000002678-workflow-trigger-email-events

Prasoon Dadhich

Keith Besherse: The Bounce should work with LC Email also, getting the dropdown name changed we missed to update this.

Keith Besherse

Prasoon Dadhich, Thank you for that!
Will the filter for Email Invalid be coming soon too?
tickets/2997698 & 2997688

Travis Anderson

Please GHL! This is update would be a HUGE for clients focusing on email leads.

Curtis Malone

this would be very useful in managing my contacts, please add the ability to filter by email valid/invalid in workflows

Alvin Angelo Cantero

Agreed. It must be in the also in email events trigger

Jakin Harper

Easy enough if they let us "Search By, Condition/If Else, or Trigger" by email validation status (unvalidated, valid, invalid).

Dirk Nauman

So what is the point behind Invalid emails if you cannot create a workflow to delete them from contact?  Just create a "DELETE ALL" from verification.  This would mean I manual delete or pay for the verification on every campaign. 
This does not seem ethical to recharge, recharge, and recharge.....  
Plus, I cannot export invalid email list to manually delete.

Lee Busch

GHL needs to manage:
1 ) soft bounces: track and unsubscribe >3 
2) hard bounces: remove from list
3) SPAM complaints: automatic unsub/DND
To not do this hurts the entire platform. This is basic email marketing functionality. 
There are many related suggestions on this. They should all be combined.

Keith Besherse

Prasoon Dadhich Shivam HighLevel Sales & Marketing Core Platform Chase Buckner

Keith Besherse

Ideas Board Finds: invalid email, https://youtu.be/3VA4d0so1Q4
https://ideas.gohighlevel.com/contacts/p/adding-tag-for-invalid-email-address
https://ideas.gohighlevel.com/contacts/p/filter-by-invalid-email
https://ideas.gohighlevel.com/contacts/p/lc-email-filter-for-invalid-emails
https://ideas.gohighlevel.com/automations/p/email-invalid
https://ideas.gohighlevel.com/automations/p/workflow-trigger-based-on-email-invalid
https://ideas.gohighlevel.com/ad-reporting-and-attribution/p/bug-email-disappears-when-invalid-email-address

Priya Jain

If we Enable “Mark Email Invalid from Hard Bounce. 
Sometimes I noticed that email was still sent although it was marked invalid. And hard bounced.
Currently we are marking Hard bounced email contacts as DND manually
Having this automation build to mark a contact as DND if emai,l is changed to Invalid is very important. 
the  
Or
Add an action event "Hard bounces" under email events , so an action can be added only for the emails that hard bounced. 
It is a pain to do this task manually.

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