Allow Exclusions in Smart Lists
A
Adam Singfield
The ability to take one Smart List and exclude another Smart List.
Example: Smart List for master newsletter recipients and then exclude another Smart List representing a sub-segment who shouldn't get the same email campaign as the rest of the list.
This should at least be doable as a campaign send/schedule function.
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S
Sales & Marketing
Merged in a post:
And / Or exclusions with Smartlists
L
Leona Watson
There is no way you can EXCLUDE contacts by tags, or any other selector, or as individuals from within a smart list, without deleting them entirely from the CRM. Every CRM I've worked with, even 10+ years ago, allows you to create entire lists that you exclude or by clicking on individuals (eg people who've already registered for an event, or already in the provess of buying and you don't want them to get a promo). I spent an hour with someone at GHL and no answer. It's set up for inclusion, but not for EXCLUSION. Also once you have your smart list, or several, you can't merge several, dedupe and exclude. Again this is so basic and the tech has been avsilable for over 15 years, I'm stumped.
H
Himaani J
This is super important to avoid duplication of contacts across smart lists! I have created multiple master lists like "Engaged list basis scoring", a "CLEAN" Smart list (basis no DND or bounce etc). Now I wanna make sure that there are no overlaps across other smart lists and I can send email campaigns FIRST to my clean engaged list (as a warm up), then to smart list 2 (that does not include contacts from list 1 and so on...). THANK YOU
Andy Esto
I agree, particulary for the Send/Schedule function in campaigns. I also created a similar but more in depth explanation: https://ideas.gohighlevel.com/smartlists/p/add-filter-is-or-is-not-in-smart-list please support
L
Linda Shively
YES, PLEASE!!!
S
Sam Montano
allow operation between smartlist like intersection, union, exclusion
H
Himaani J
Sam Montano absoljutely!!