SaaS Mode V2
planned
C
Chase Crawford
Here are a few ideas for upgrades to the current SaaS mode:1. More than 3 SaaS plans (preferably unlimited).2. Have a way for SaaS users to change their plan or cancel in their billing settings and let us make our own description of what is included in each plan to show here in billing.2a. Give us the ability to control what SaaS plans they can switch to in the billing settings.2b. Let us create a required form for SaaS users to submit if they are trying to cancel that includes the ability to downgrade to a cheaper plan. 2c. Agencies should be able to choose if users have the ability to change plans or cancel in settings, it should not be a required feature.3. Let us "impersonate" any SaaS user and see the app as they see it.4. Give us the ability to turn off some features completely so that no SaaS plan has them.5. Let us create our own banner popups that show for SaaS users.6. Give us the ability to disable certain settings in the settings menu for SaaS plans if we don't need our users to be able to access them. Also, I'd love to be able to add custom menu items to the settings menu, not just the main menu.7. There needs to be a way to fully disable features that SaaS accounts lose access to. For example, if a user cancels their subscription or downgrades to a plan that doesn't have workflows, they will not be able to view workflows anymore but the workflows will still actually work. This is not okay.8. We need some sort of system for managing and sorting our sub accounts. Filtering by SaaS plan would be a good start. Also, would love the ability to be able to select multiple SaaS accounts and bulk edit them (like adding or removing feature permissions).
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J
Jenni Wallace
UX when putting in the rebilling, the page selection for the rebilling is at the bottom of the task list on the left. but the actual edits that I need to make on that list are on the top right. so I constantly have to scroll down on the left to pick the next rebilling category, then scroll up to make the edits. This should be a much easier process. Also, having the ability to set an overall rate for all rebilling for that SaaS plan would be very helpful. Then I could override it on a specific page if I want, for example I charge 1.5x as the standard except for domains, I charge 1.3X. Right now I have to manually change everyone of the rebilling options.
J
Jenni Wallace
Make the order of the features when you are doing the set up the same as when you edit the plan. If I'm creating a new plan with the same features and more, it needs to be easy to see what is already in my base plan (but it is 3 columns) and then match it up for the new plan (which is 2 columns). List is not even close to the same order.
J
Jenni Wallace
Give us the ability to add a description that is greater than 40 characters
J
Jenni Wallace
Ability to dupllicate a SaaS plan. Right now if offer 3 levels I have to create it from scratch each time. With all the various settings, there is alot of room for human error. I should be able to create the base plan for example, then copy it, edit the name, pricing, and features included etc. Would save us alot of time as well
I
Iver Aune
Bulk edit existing SaaS subscriptions would be very helpful!
B
Ben Gallagher
It would also be pretty nice if the price post-coupon (when giving customers coupons to use for our SaaS products) was displayed in customer accounts.
I've lost business because customers were confused by seeing the full price of my SaaS plan in their billing area despite having received and used a coupon.
We can't expect customers to simply "trust us" when the system shows them an upcoming payment that doesn't match what they expect!
N
Nathan Admin
Its absolutely mental re point 7 - pointless system when that is the case.
B
Brook Borup
I would love to see meta data option added to SaaS for bookkeeping purposes. I need to be able to match via meta data for rebilling because there are no unique terms or keys in rebilling to categorize off of.
D
David Bak
The request was made almost 3 years ago. Is there already an update on this or have certain things already been implemented?
A
Aryan Goyal
David Bak: 1, 2(a), 2(c), 3 and 4 have already been implemented.
L
Lin Null
Most of these suggestions are extremely important
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