Bug? - Prospecting Tool Misses HL Chatwidget on Site?
complete
A
Ann Walts
I put a ticket in regarding this issue of the Prospecting tool now recognizing that there was actually a chat widget on my site.
And this also happened with some other audits that had a non-HL chat widget on their, site too.
This needs to be fixed.
The other enhancements request, too, would be for the prospecting tool not simply look for a Wordpress site being available, because when I was did audits on some auto repair garages, that I was going to send out...their were too many inconsistencies about whether the shops had a website.
After find a few descrepanices, I had to double check manually, and that defeats the purposes of saving time.
But the tool MISSING that HL Chat widget when there was one? This needs improvement.
And you guys must know by now how much I love you. xooxox.
Developers, Developers, Developers.
Thank you.
Ann Marie Walts
Ticket ##3839608. - I updated it with I was going to reach out to you.
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Anmol Rattan
complete
We have made series of backend improvements to make our Chat widget detection better
More about improved accuracy here https://ideas.gohighlevel.com/changelog/prospecting-audit-report-accuracy-transparency
Anmol Rattan
planned
We will be fixing this in our current quarter itself!
Thanks for the feedback
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Ann Walts
Anmol Rattan Thank you. 😊 Ann Marie Walts
Anmol Rattan
Ann Walts: Improvements are live
Do check and regenerate reports - let us know if it now works better?
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Ann Walts
Anmol Rattan - Great. I don't have the premium options any longer. And it says I've used up the 5 reports. So unfortunately, I will have to take your word for it, but I'm glad I could help provide some insights. xoxoox