Rebilling Phone without SAAS mode
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August Hansen
I Have a couple of agency clients, where i run a full pay-per-result service.
And I would love to be able to rebill all the phone usage to my clients without activating SAAS.
Just so it's their decision what they use the number for, and how long they want to make their messages + with emojis and all.
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S
Sales & Marketing
Merged in a post:
Separate rebilling of Phone # and Phone Usage
A
Admin Work Smarter CRM
I'd like the ability to mark up the monthly phone fee separately from the usage rebilling.
J
Joshua Muradov
Hey Junaid Ahmed, do you have any updates on this or know if it's on the roadmap? We'd love the ability to rebuild phone subscription and usage separately.
K
Keith Besherse
Call whisper for IVR and Voice Agents, https://ideas.gohighlevel.com/lcphonesystem/p/call-whisper-to-ivr
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Tony Juays
With the introduction of Voice AI and the need to create multiple agents in order to create a solution for a client AND each agent needs to have its own phone number this is CRITICAL. I don't want to penalize my client because I had to purchase 10 new numbers in order to build out a Voice AI solution. ALSO phone numbers create "stickability" so why wouldn't I give them away at cost and rather make my money on usage?
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Kevin Scott
Tony Juays are the phone numbers more expensive when you slide the per text per min charges up? I didn't know that and though the phone numbers were at cost. Support told me that as well. Woops i didn't even notice. It would definitely be nice to adjust them separately and have control over the numbers and the usage charges separately
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Tony Juays
Kevin Scott This is primarily with regards to the SaaS Configuration and the Re-billing opportunities you have. So yes, you can re-bill LC Phone with a Markup which is primarily for Texting and Calls but also includes Phone Numbers within the same re-billing markup, which I would like changed. Hope that answers your question?
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Gabriel Barros
Kevin Scott i just learnt this today after a client asking me why they were charged 31AUD the month to host a phone number and were not
happy, i thought that the slider just changes the usage cost rebilling, not the monthly hosting fee
highlevel, why isn't that included in the table???
N
Nomiki Georgiadis
Where are we up to with Rebilling for Freelancer account? "In future, LC Communication rebilling without markup will be available for Freelancer accounts. ETA - December 15, 2022"
- It's now more than 9 months past the ETA dat