Call scripts editor is janky
J
James Hurst (ddxweb)
Really hard to compose call scripts.
Press enter half the time it doesn’t work.
The placeholder text “write something” doesn’t go away properly. The whole thing is just weird.
Also as far as using the script when calling out its clunky to have to click to open the scripts on every single phone call. Needs to be an option to just keep it out and open or remember if it was open or close from last time.
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R
Rosina Bignall
And there seems to be a length limit or something. I'm going to have to add a part 2 script because if I add anything more to the script I have, it won't save.
R
Rosina Bignall
Also, if you switch tabs the editor closes - WITHOUT SAVING! And sometimes it doesn't save even when it says it does. This editor needs some serious work!
K
Keith Besherse
It seems to me that the call scripts should be open by default for outbound and inbound calls.
Call disposition & notes should open automatically upon call completion. A not so subtle hint to make a record of follow up actions.
E
Edwin Fralish
Yes, please make that process much simpler and more efficient.