Ability to customize IVR waiting music (current one is high pitch is piercing)
C
Clifford Paulick
While in IVR tree trying waiting for Call Connect, the hold music really hurts my ears. After about 1.5 minutes waiting, it gets to a more techno sound for almost a minute which sounds nicer until all of a sudden it's like twice as loud.
So please provide 3-10 looping sound options to choose from or allow us to upload our own audio file.
Log In