IVR Music On Hold
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Beau Gast
Add music on hold to the new IVR feature so when a customer selects an option for a live person they can hear custom, business-branded music and advertising while on hold. The business could upload this just like the voicemail greeting. Bonus points if you can have MULTIPLE music on hold recordings so they change each time someone calls!
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Same issue here. Clients always ask why their $50/month phone service had hold music but GHL doesn't. Makes the whole system feel incomplete when you're trying to position it as enterprise-level.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Clients expect this when they hear 'full phone system.' We end up having to explain why their old system had hold music but GHL doesn't.
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Mike Brown
Waiting for this service so i can move client
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Darren James
This is a basic feature for call management that High Level should have available to its users
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Dylan Harper
This would be great, any update??
B
Blake Pleasants
any update
Ronak Jindal
Shared this with my team. We're considering this.
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Ryan Mayiras
Ronak Jindal TIA... It seems like the IVR settings need a bit more attention. It would also be great to have the ability to transfer phone calls with IVR active.
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Nick Barkley
this request has been here for a while. and with over 200 people here it looks like its still being ignored. I hope they change this very soon!
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Kip Hernandez
It would be amazing to have this done. I have a client who needs to move from Ring Central but this is crucial to his operation. Hope this gets more votes.
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Joshua Muradov
Any updates or workarounds on this?
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