Email Replies starting new thread
upcoming
Jordan V
Email replies are not staying within the email thread that they were replying to but instead are starting a brand new email thread in the lead’s inbox. This is unorganized and appears unprofessional, we need a fix ASAP!
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GradeTransferer – David Polgar
Please fix this. Open rates are significantly higher on 'bumped' emails that receive a reply to the original thread compared to a new message.
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Diveej Shrestha
this is so bad that the CRM doesn't allow reply in thread. Really disappointing.
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Karthik
upcoming
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Michael Phelan
Karthik Is there an ETA on this? This is the one big thing that holds me back from utilising this tool for almost everything in my business
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Nathan Canning
Can't emphasize this one enough. It's been on the backburner for like 2 years now, please for the love of god let us email in thread like normal people.
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Eddie Jackson
I've mentioned this same issue, my query has been labeled "upcoming".
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Marcus Clayton
Agreed!
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Michael Phelan
I agree! Same thing here. Extremely unprofessional and needs to be addressed ASAP. Basic functionality really