The current processing fee setup feels incomplete and misleading. The invoice specifically labels it as a credit card processing fee, yet when the fee is enabled, it applies to every payment method instead of only credit cards. That creates confusion for both us and the client.

Yes, we can manually turn the fee on or off per invoice, but that is not a realistic solution. If the fee is described as a credit card processing fee, it should only apply to credit card transactions by default. Having to manage that manually on every invoice is unnecessarily cumbersome and makes the feature feel poorly thought out.

This becomes even more frustrating when trying to encourage ACH payments, since ACH should be the clear exception to that fee, not included in it. As it stands, the functionality does not match the label or the intended purpose, and that makes the feature feel incomplete.

Yes. The whole point of something like this is to enable a customer/donor to choose whether or not they want to cover the credit card fees. To just add the % on without giving people the choice is just stupid, and incomplete. There needs to be a checkbox to enable/disable this function.