Forward inbound emails to GHL...
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Ariel Green
Hi. I am new to GoHighLevel having just left HubSpot. I'm not an agency, I'm just using GHL as a CRM for my own construction company as I found it powerful during the trial. I have my staff email configured with SMTP, so marketing emails and form-fill replies in the conversations tab come from an address like "staffname@company.com". How can I setup inbound forwarding so emails sent to my existing @company email address are forwarded to the CRM? In Hubspot, this was easy as there was an inbound forwarding address that I could add to my user profiles in my email provider admin panel. I'd like my staff to do as much communication within the CRM as possible. As we already have an established reputation with our current email provider, I am not interested in moving over to something like Mailgun or LC...
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Cristian Panaite
Much needed. This would be so easy to implement!! Really. Just to be able to fwd my company inbound email to highlevel, and be received in the Conversation tab. Then whn you reply you, you reply from the system with your regular setup. Right now I use a ticketing service called Liveagent, and it works by this simple fwd to them.
Please put it on your roadmap!
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Joe Hall
Cristian Panaite what happens if you integrate with LiveAgent with LeadConnector via zapier? I've got a client who needs what is being described in this thread and I'm considering using both Live Agent and Zapier to fix the issue..what do you think? Contact me on info@psyde.io
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Bharat Potdar
This would make GHL very powerful
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Gerhard Laubscher
Absolute madness that this doesn't exist.
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Adam Haworth
Did you figure this out. I seem to be unable to even after talking to GHL support. Seems to be a massive missing feature.
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Ariel Green
Adam Haworth Unfortunately there seems to be no work around. I have had to create an SOP for my staff for manually importing any leads that aren't directly attributed to a GHL form.
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Adam Haworth
Ariel Green Thanks for the update. Shame, it seems to be such an essential basic feature.
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Belle Niba
Adam Haworth it's been a pain for us as well so we still use Hubspot and GHL