Support for Professional Email Inbox Using Custom Domains
in progress
K
Karthik
We’re adding support for a native professional email inbox that lets users send and receive personal business emails (e.g., you@yourdomain.com) —without needing third-party email services.
Key Highlights:
Users can create and assign custom email addresses from their domains.
Messages will only be visible to the assigned user unless the email is inactive or deleted.
Admins can manage address status, forward messages, or delete mailboxes with handling options.
DNS and domain verification are handled automatically behind the scenes.
This unlocks a full inbox experience natively within the platform—great for client-facing roles, internal teams, or personal business communication.
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A
Andrea Comuzzi andrea@andreastudios.com
Can you please let us know the status of this? Karthik Karthik Anand (HighLevel)
P
Paul Kunad
Will it also be possible to connect to these inboxes with apps like outlook or apple mail? This would be huge!
C
Corryn Bamber
We need this, also make it an UP SELL + RE-BILLING FEATURE!!!
T
Tomas Pozo
Any estimated time for this to be available?
S
Shawn P. Creighton
Please also make sure it handles incoming spam, and gives us the ability to turn of the catchall that the current lc mail system allows. So much spam.. unfortunately most of it is from other GHL people.
S
Steven Nichols
If enterprise clients can’t stick with Google, they can’t fully onboard GHL. You need to allow, not re-capture. Will not work as a vertical.
И
Иво Димитров
I
Iver Aune
I just realized I have created a duplicate to post.
Feel free to merge:
H
Harrison Riehle
Will this inbox also work with existing 2-way sync emails from Outlook/Gmail? or only for new domain emails? Karthik
O
Oxana Yatsenko
Hi Karthik, thanks for the update! We’ve already built a GoHighLevel app called WarmInbox that helps users warm up their email accounts and improve domain reputation before sending campaigns.
With the upcoming native inbox feature, will these new GHL-hosted email accounts be accessible via IMAP/SMTP or API?
We’d love to explore integrating directly — or at least confirm whether we can support warm-up functionality for these native inboxes. Thanks again for pushing this forward; it’s a huge step for the platform!
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