Workflow: Send Internal Notification to a group SMS.
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Jared Anderson (Admin)
RE: Enhance "Internal Notification" to send a group SMS.
IDEA: Add a "TO USER TYPE" called "Send Group SMS"
This enhancement would allow an automated workflow to send (1) internal notification via text message to a group SMS. The SMS group is selected from My Staff Users.
For us, this would be helpful when working remotely we don't know who is available to immediately contact a lead that was generated from a website. With an internal group SMS, the workflow would send the contact information to the group SMS and whoever is available would be able to instantly notify the other members of the group the lead is being worked on.
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Jacob Miller
At a higher level I think you're just asking for group sms in workflows so we can create and send messages programmatically. Yes?
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Jared Anderson (Admin)
Jacob Miller, Correct. I believe you are saying the same thing. I want to have GHL send a group SMS from a workflow automation.
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Jacob Miller
Jared Anderson (Admin) If that's true then "Workflow: Send Internal Notification to a group SMS." should be "Workflow: Send a group SMS from a workflow automation."
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Jared Anderson (Admin)
Jacob Miller, "Send Internal Notification" is one of the workflow actions? Seems like we're over the same target.