Subscription Center - unsubscribe options for subscribers
upcoming
T
Timothy Liversage
Many bulk email platforms have a "subscription center" that people are taken to when unsubscribing. It lets the subscriber choose which campaigns to unsubscribe from, or system emails, or all.
Right now it's a very aggressive DND option which leads to a lot of unintentional unsubscribes from things they still wanted such as invoices and appointment alerts etc.
Log In
S
Sales & Marketing
Merged in a post:
Allow people to unsubscribe to Marketing emails only (not general communications).
J
Janson Smith
Customers of ours dont' want to receive marketing emails, but they do want to receive emails about our member events etc. We need a way to allow them to opt out of certain email messages without unsubscribing entirely. Same for people unsubscribing from communities emails rather than all messaging.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients constantly complain about missing appointment confirmations after unsubscribing from marketing emails. The all-or-nothing approach creates way more support tickets than it should.
M
Marinus Hvelplund
Why is this not a thing already? Super essential and lots of votes
E
Emilija Belos
Coming to this post every month to see if something has changed but why is GHL not setting this as a priority? Especially having in mind we can't send any important emails to the customer related to customer BECAUSE they have unsubscribed from marketing emails.
K
Keith Besherse
Unsubscribe Management Hub.
S
Steph Middleton-Foster - Configure Me This
this is such an important feature, not being able to send transactional emails, confirmations, purchase invoices, one off manual customer service replies when somebody has opted out of email marketing is a real problem and limits our ability to deliver customer service through GHL. Hubspot have a good system for this, so do Ontraport. GHL needs the same feature.
E
Emilija Belos
We need this ASAP, please!!
M
Mike Boysen
It's called a preference center in CRM consulting speak...at least it used to be when I consulted in that industry. Pretty common.
M
Mark Penney
This would be awesome... save building this each time for clients.
K
Keith Besherse
Shivam HighLevel Chase Buckner Sales & Marketing Core Platform RevEx Group
Which town hall should we bring up this issue?
Email or Workflows?
Load More
→