[Send as] All Users can pick from a list of verified email addresses for manual as well as automated outbound emails
planned
B
Bradley Robinson
Picking from an email and/or a single static email for entire team is crucial
K
Keith1 Besherse
Multiple dedicated sending domains is great for outbound marketing vs transactional messaging. But all the replies need to show up in the Conversations tab or the purpose is defeated. And a copy of the outbound message needs to be there too as a record in case the customer calls to discuss the contents of the message.
J
Jacob Mckinney
We just got setup in GHL and moved from our old CRM. This issue was the first thing we discovered using the platform. I'm shocked to see that there isn't fix to this. This needs to be escalated to a critical fix.
A
Adrian King
This is essential for many of our clients.
Currently, the default ‘from email address’ in conversations is the login email address of the logged in user. However most of our customer’s and their team members want to send emails in conversations from a different email address to the one they use to login.
Currently, every time they send an email in conversations, they have to manually edit the from email address before sending.
Ideally we also need a way for a user to set a different default ‘from email address’ (for each sub-account they have access to), that will automatically be used when they compose emails in the conversations panel, and that is different from their login mail address.
Having a list of approved emails would also be good, so that we could, for example, have 4-5 staff members logged in with their own unique logins, but all able to send emails from "support@##.######.###".
Core Platform
planned
Core Platform
C
Clay Hunter
This was a request from 2020 and still not fixed? Seriously such a basic need for any CRM. Get it together GHL! Fix this ASAP!
D
Damien Porter
Why has this basic functionality with a clear need and demand, been ignored by HL for so long? This is a deal breaker.
C
Chunghyun Lee
So what number does it send from currently? The one you set as default? I'm looking for option to choose a number as well for different campaigns.
C
Cam Smith
Chunghyun Lee this is for emailing specifically, for texting it uses the same number that was originally used first text, for calling it uses the "default" number and not the number that being used to communicate in SMS, although you can select which number to dial out from manually, its kind of a mess
K
Keith Besherse
Cam Smith, HL merged in "Choose number to send SMS from"
C
Cody Cornwell
This is something i feel like everyone needs whats going on
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