📍Number of "unread" messages in conversations menu bar
planned
S
Sompra Hedblom
The clients and ourselves shouldn't need to open and refresh the "conversations" from the left side menu to check if there are unread messages. Next to conversations it would be great if there could be a number highlighting either how many unread messages you have or that you currently have unread messages, so to prompt you to go in there.
This is a very basic feature for any platform that has conversations or messages so hopefully the team at GHL agrees :)
See my beautiful picture, handdrawn.
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J
Junia De Oliveira Cardoso
Waiting for
I
Iver Aune
Waiting for this!
J
Jonas D
While at it can you guys make more intuitive, when we open an email or a text it should be marked read without the need to have to do it manually!
Core Platform
planned
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Ihsan Khan
Core Platform Shaun Clark it's been 1.5 years. Please get this completed ASAP.
S
Shaun Clark
Ihsan let me ask the team where we stand here.
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Susmitha Damarla
Hi Ihsan Khan, This should be available by end of this month.
I
Ihsan Khan
Thank you Shaun Clark
I
Ihsan Khan
Susmitha Damarla Will this be available with the new conversation UI or it's separate from that update.?
Core Platform
Core Platform
Merged in a post:
Add Inbox
D
David Ronka
Conversations has a lot of filter capabilities (especially with the new release), but how do you see JUST your inbox? If I filter to unread emails, I see all of my sent emails. This makes Conversations unusable for me. Please consider adding an Inbox tab (preferred) or filter (less preferred) so that I have the ability to see ONLY incoming messages.
Core Platform
upcoming
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Sompra Hedblom
Some type of this would also make sense for opportunities, i.e the user can map a pipeline status and the amount of contacts in that pipeline status (e.g new leads) will show up as a number. Same goes for notifications, it's not very intuitive right now and notifications are too easily missed unless you open it manually. Important info such as nr of opportunities, conversations and notifications needs to be more visible please and not an afterthought.
When the client clearly sees these numbers it's easier for them to follow up and take action without going into different tabs constantly.
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Sompra Hedblom
This one is big.. Also waiting for this.
J
John M
Please create an alert option that takes over the mobile screen. Need alerts that have to be dismissed, as opposed to alerts that have to be opened. This way, every alert is seen as soon as possible.
I have wanted this from Google Calendar for years. Anybody that has ever missed an appointment in spite of having it in the calendar can attest how incredibly valuable this could be.
from an employee management standpoint, even more valuable.
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