Automated Email response
in progress
H
Hans Lange
It would be a great feature if we can have a trigger "Inbound Email Received " and that the AI or Chat GPT can reply to the email directly or after approval.
Alternatively that the automation send the new email to an AI agent which then can read and answer the email, send the answer back to the workflow and then generate an email in response.
Can you imagine the use cases? How much time that will save businesses if it works properly?
Team, go for it!
Or if you have any idea how to solve this use case, please contact me!!!
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A
Abhishek Kumar
in progress
It is in progress Hans Lange do you have a particular format of email in mind .
Or it should be same response format as that of current supported channels.
H
Hans Lange
Abhishek Kumar That is a good question. What exactly do you mean by what format? As the recipient the AI or automation should be able to read the content of any email. To send I guess the formats we use now would be fine. I can think of use of templates, but that is not the top urgent one. Attachment at one stage would be fantastic (wow that would be great ."Send attachment if detect X in the email")