Kollab App Bug Fixes
D
Dr. Aman Alzubier
The app has been extremely buggy—slow to load and frequently logging users out. This is impacting the user experience and is hurting community engagement.
For Kollab to succeed, users need a seamless, reliable experience that feels easy, not frustrating. Please let let us know if there is any way we can contribute and assist if needed.
Thanks for your attention to this!
Log In
M
Mariah | FG Funnels Support Team
Could the Kollab app be updated so that the user profile image and name will match?
K
Keith Besherse
Notification bubble on home screen icon dos not decrement when the item is marked “read” inside the app… Nilasish Pal
Photo Viewer
View photos in a modal
K
Keith Besherse
Ticket 4052225.
Please take a look at the numbered list function. It isn’t making the second paragraph as a parallel list item.
Apple images file type not supported in Chat.
Thank you HighLevel Core Platform Chase Buckner Sales & Marketing
C
Christian Santiago
i've noticed a 'bug' with the kollab app on my phone. when i try to create a post in the community I can only add a headline but not text and can't post it
K
Keith Besherse
Christian Santiago, What app version do you have on your phone? (I am exploring an idea that there is a disconnect between Apple and Android platforms.) Nilasish Pal Shivani Gera
R
Ricky Comiskey
Same here unfortunately :(
M
Michele Luminato
I agree! after they click on accepting invitation and joining the mobile GoKollab app it just goes to a blank screen. Leaving them to not know what to do next. Then when you finally get them in - The user also has notifications options that should only be available for the admin. I added someone recently and did not give them admin or any capabilities other than a user and it gave them the same notifications I have as an admin. "get notified when new members to join group", "Group joining request approval", "group joining request rejected", "role updates in private channel". See screen shot of what they see. It is EXACTLY the same I have as admin, and not what they need at all! Yikes! I'm trying to move my Circle community over but this mobile experience is making it me second guess my decision.
Please also make the UX match the desktop version. It is so inconsistent and makes it very confusing. As a community that does not need gamification, turning this off is as important. The events do not need to live behind the profile - they need to be front in a menu top left or bottom next to courses or discussions. Videos are not easily played without scaling problems or freezing. This has to be fixed for courses or it is not relevant at all or meeting the same level of experience to the desktop version. The potential is there but it is all in the details to compete with Circle or Skool at a basic level. Please refer to Circle's mobile experience for UX and notifications. It works fantastic!
Photo Viewer
View photos in a modal
K
Keith Besherse
Michele Luminato, yes, ability to turn off gamification is important.
The common members have too much access.
Also, I’d love to see a Moderator level of access who can engage with the content without editing the settings. (https://ideas.gohighlevel.com/memberships/p/member-admin-functionality)
K
Keith Besherse
Cannot paste an image/screenshot from the computer clipboard. Must save to hard drive, then upload. Please add ability to paste from clipboard.
K
Keith Besherse
Using iPad, the add image button doesn’t open photos library.
On iPad (but not android phone), I don’t have an iPhone to test, the Add Image button for Post or Comment in Communities opens the camera, not the photo library.
K
Keith Besherse
M
Marvin Eckert
yes please!
Load More
→