CORRECTION Don't Prevent Duplicate Profiles When Joining New Communities With Same Email
K
Keith Besherse
Allow Members to Join Multiple Communities with One Profile (Avoid Duplicate Accounts on Kollab).
I used the same email and password to join a new membership community. The system created a new profile without any reference to my existing profile which is already registered on Kollab.
Actual Resolution as developed by HighLevel:
The individual clientclub communities have separate profiles. The Kollab profile is a proxy of all individual community profiles.
Here is the more important suggestion:
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#3881070
Problem statement: As a common user, how do I merge two member profiles so I can access all the different communities with one login?
keith-besherse-VvvVvv and keith-besherse-ZzzZzz should be one from the user perspective.
Requested resolution:
Provide a way for the user (community member) to see what communities and courses that profile can access.
Allow the member to manage their courses and communities in the member profile.
Allow the member to merge multiple profiles created with the same email address.
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K
Keith Besherse
Carole Desfontaines, Patrick Mentler, Ted Williamson, Flow Os Agency, …
Thanks for your interest in this issue. But please consider supporting the other ideas I have linked rather than this one. I misunderstood what was happening in the background when I made this suggestion.
Shivam HighLevel Sales & Marketing Core Platform Chase Buckner, you may mark this suggestion as “Besherse doesn’t know what he’s talking about.” Thank you for continual improvements in the way the features function.
K
Keith Besherse
This is the more important issue...
K
Keith Besherse
CORRECTION!
Everyone: Here is the actual deal.
Each clientclub membership has its own unique profile.
The Kollab profile is a proxy which aggregates/links to all of those individual community profiles.
Rather than merging all the different community profiles into the Kollab profile, what happens is the Kollab profile gains access to each of those communities/course libraries/client portals via the community switcher.
K
Keith Besherse
See also these other community management related suggestions: