Weāre excited to introduce the Unresponded Reviews Section in the Marketing Audit Report, designed to help agencies showcase valuable insights to potential clients. This feature highlights Google & Facebook reviews that haven't received a response, allowing agencies to demonstrate gaps in a businessās reputation management and position their servicesā
like Reviews AI
āas a solution.š Whatās New?
ā
Unresponded Reviews Highlight
- The audit report now automatically detects unanswered Google & Facebook reviews.
- Agencies can use this data to show businesses where they are missing engagement opportunities.


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š Drive More Sales with Data-Backed Insights
- Quickly spot unaddressed reviews and highlight the importance of timely responses.
- Help prospects understand how neglected reviews impact their brand perception and customer trust.
- Offer solutions like Reviews AI or done-for-you reputation management services to help businesses stay on top of their reviews.
šÆ Why This Matters for Agencies
- š¤ Stronger sales pitchā Use real-time review insights to show businesses where they need help.
- šø Demonstrate ROIā Show how responding to reviews can increase customer engagement and improve online reputation.
- š Upsell review management servicesā Position your agencyās offerings, such as automated review responses, AI-driven engagement, and reputation monitoring.
With this update, agencies can deliver more compelling audit reports, drive conversations with prospects, and offer data-backed reputation management solutions. Start leveraging this feature to grow your agency today! š
If you have any suggestions or feedback for the Prospecting Tool, do leave them in our Ideas Board or email us at prospecting@gohighlevel.com.