Reviews - Pause or stop recurring emails and SMS for individual contacts ⏯

We are excited to introduce a new feature that allows users to pause and resume SMS and email review requests for individual contacts within recurring email and SMS campaigns.

🚀 Key Highlights:

⚙️ Enhanced Control: Users now have the flexibility to temporarily stop and restart review requests for specific contacts while maintaining ongoing campaigns.
📁 Individual Contact Management: Manage review requests at the contact level, ensuring tailored communication and optimal customer experience.

⚒️ How to Pause/stop Email or SMS Review requests for users:

Go to 'Reputation' tab
Navigate to 'Requests' section
Click on 'Stop/Restart' Button to pause or resume review requests for individual contacts

This update empowers users to fine-tune their communication strategies and maintain personalised interactions with contacts during recurring email and SMS campaigns.

Experience greater control and customisation in your outreach efforts with this latest enhancement!

If you have more suggestions/ideas for Reputation, please drop them in our ideas board.