Power Dialer - Redial option
planned
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Nicholas Daugherty
Being able to "redial" or "double tap," leads when you call them, (call back to back right away) increases connection rate and is a very effective sales strategy.
Currently there is no way to do this because if you pause the power dialer and attempt to manually call a lead for a second time it will stop the power dialer sequences. Please give us the ability to call a lead through the power dialer, then pause before it goes to the next lead and then manually call the lead again.
This can be easily added to the dialog box that appears after each manual call. While we're at it, putting a "DND" button here would be helpful, for those times when we call someone and they ask to be removed from the list. Then we could quickly DND them and move on without breaking the workflow.
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Ronak Jindal
We expect to have this around the end of October.
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Ben Mitrovich
Ronak Jindal Are you looking to revamp the phone and dialer product as a whole? This is the sales team’s biggest complaint, aside from conversations tab lacking stronger filtering options to cut down on chatter after the sale.
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Nikita Kovbasa
Ronak Jindal YES! I mean the HUGE and essential suggestion is to filter the Power Dial list based on the different fields. Right now we can only filter by Workflow that have added contact into the power dialer list and assigne. But filtering AND sorting out by date, source, tags will be a huge plus
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Jay Martin
MOVE THIS TO SMARTLISTS PLEASEEEEEEEEEEEEEEEEEEEE!!! Move the entire "manual actions" fake Power dialer to smartlists!
Ronak Jindal
Merged in a post:
Much Needed Manual Call Action Disposition - Redial
T
Ty Sagat
Adding a Redial Option On the Manual Actions Call Disposition
Ronak Jindal
planned
Coming in soon
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Billy Edmunds
Ronak Jindal Great news! Now please make it when you're warm transferring a call, if one call disconnects, it doesn't automatically hang up both calls! This is the number one reason we don't use Highlevel phone platform. Thank you! :)
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Daniel Panteli
Ronak Jindal CANT WAIT FOR THE REDIAL ONE LETS GO FINALLY
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Keith Besherse
Ronak Jindal…
Add (11 Sep 25): Thank you!
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Nadeem Khalid
yes redial increase your pick up call by 40% more. This is must for making calls
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Eric Bos
Sales & Marketing - When can we expect this?
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Eric Bos
Core Platform Any ETA?
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Jay Martin
Core Platform please see https://ideas.gohighlevel.com/conversations/p/smartlists-power-dialer-update-manual-actions
and
Need the power dialer to just be native in smartlists - would solve a ton of issues.
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Kaden Crowther
Jay Martin check out wavv.com you can call straight from smartlists
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Anthony Olivieri
Ronak Jindal Can we add this to the new powerdialer you guys are working on! Powerdialer needs to be smartlists like Wavv
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Katie Witmer
This is incredibly important to have for sales teams.
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Nick Daugherty
Duplicate - please check this request from 2022:
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