Expose DND Inbound Calls and SMS option to automation
Y
Yuriy Shepelin
Currently, all channels doesn't select inbound DND...Not sure if it should, but it should at least be a separate option..
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R
Romulo Pereira
Inbound Spams calls have been a nightmare for all my clients and my own agency account. Google My business SCAM calls are the king for over 4 years now. Even on my Agency, 80% of all montlhy inbound calls are coming from this GMB Scam... It hurts even more when my clienrs have to pay for that inbound call and/or phone recording storage. Altough we can't control the Spam inbound calls, we should be able to at least identify, and prevent that number to incur another charge to our clients, and the best way to do that now is to enable DND Inbound on the Automations. Please, please, please make it work! Thank you!
J
Jakin Harper
F
Francisco Dean
Please add this feature. Blocking SPAM callers is very important for business owners.
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Kevin Schulthies
We had a bunch of our leads coming in via API all get flagged with this DND Inbound flag, and I really thought my automation to "If remove_inbound_flag tag" was added I could bulk fix this. Sadly NOT :( Only works with the normal outgoing DND flags. Yes, I agree, this needs to be flaggable/unflaggable via automation. The rest is there.
D
Dora Tarver
This is a MUST have to mitigate spam calls that come from the same locations 9 times a day.