Expose DND Inbound Calls and SMS option to automation | Voters

Expose DND Inbound Calls and SMS option to automation

Yuriy Shepelin

Currently, all channels doesn't select inbound DND...Not sure if it should, but it should at least be a separate option..

May 22, 2023

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Jakin Harper

Francisco Dean

Please add this feature. Blocking SPAM callers is very important for business owners.

Kevin Schulthies

We had a bunch of our leads coming in via API all get flagged with this DND Inbound flag, and I really thought my automation to "If remove_inbound_flag tag" was added I could bulk fix this. Sadly NOT :( Only works with the normal outgoing DND flags. Yes, I agree, this needs to be flaggable/unflaggable via automation. The rest is there.

Dora Tarver

This is a MUST have to mitigate spam calls that come from the same locations 9 times a day.