Add Call Duration Filter To Triggers
D
David Edwards
My idea is to add a call duration filter to the triggers. The use case would be if you wanted to create an email alert for missed calls. GHL is not able to accurately identify missed calls if the call status is technically completed.... for example if it rings all the way to the voicemail but they hang up. A filter for calls lasting 30 seconds or less could be helpful and more accurate. This filter could also possibly help identify higher quality leads
HIGHLVL-I-5812
E
Evan Means
Yes we really need this High Level! Our conversion quality is not the same since we switched to HL. Every call that comes in now triggers a conversion in Google ads regardless of duration. Most of our clients are service based who get most of their leads from phone calls. Most of them don't take the time to move customers through the funnel so we have to rely on incoming calls as a conversion. Most other call tracking platforms like Call Tracking Metrics, Call Rail etc have had this for many years as a standard feature.
N
Nada Gobran
gohigh level PLEASE ADD IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
K
Keith1 Besherse