ADA Compliance
L
Leonard Lorenc
The font color on the website chat is not ADA compliant (Americans with Disabilities Act) due to contrast of the colors. It is very difficult to see and there is no option to change the font color. This makes your chat feature non compliant and subjects anyone using it to potential lawsuit. Please give an option to change the font colors within the chat widget.
C
Chase Crawford
Shaun Clark this is a legal requirement that clients are asking about. Is there an ETA on this?
S
Shaun Clark
Chase Crawford I’m not let me ask but in the mean time there are a ton of add ons that do this
C
Chase Crawford
Shaun Clark thanks for the response! The add-ons wouldn't make the HL chat widget compliant though from my understanding.
S
Shaun Clark
Chase Crawford what Ada compliance do we need for a chat widget I don’t really understand the requirements.
C
Chase Crawford
Shaun Clark Leonard posted a screenshot at the top of this thread showing that some of the fonts in the chat widget are not ADA compliant. They need more contrast and can be difficult to read.
Here are the ADA guidelines (https://www.w3.org/TR/2006/WD-WCAG20-20060427/appendixB.html). The requirements are broken down into categories, my understanding is that any website is legally required to at least meat the first level of compliance for each category.
Thanks for your help!
A
Andria Meixner
Shaun Clark Is there any movement on this ADA issue?
D
Dora Tarver
What is GHL doing to allow us to create ADA compliant sites?
O
Omar Diaz
ADA Compliancy is a law. We need to be able to update our clients websites to avoid a potential lawsuit. Here is the the link: https://www.ada.gov/resources/web-guidance/