Currently, when a team member replies to a contact from the WhatsApp Business App (using WhatsApp coexistence) instead of from HighLevel, no workflow is triggered, so automations that depend on a user reply do not run. This breaks processes such as stopping follow-up sequences, updating pipeline stages, adding tags, or pausing bots, and it can lead to duplicated or contradictory messages to the contact. We request a workflow trigger (or an extension of the existing reply triggers) that fires when a message is sent from the WhatsApp Business App, with a filter to identify its origin. This would keep automations consistent regardless of where the team replies from.