WhatsApp Group Chat Support + Mobile App Access
Q
Queenie Asidera
We’ve connected WhatsApp to GoHighLevel using the API, which is great for automating one-on-one messages. But it would be extremely helpful if:
Group chats were supported through the WhatsApp integration, especially for internal cleaner/staff communication.
If there's a way to sync or access the same WhatsApp Business number from the mobile app, so we don’t lose flexibility while using automation.
Right now, we’re forced to choose between automation in GHL or group chats in the mobile app — but not both.
If this could be added, it would be a game-changer for businesses like ours that manage teams and need both automation and group communication.
Please upvote if you’d also benefit from this!
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E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
The automation vs group chat limitation is so frustrating. We've been running WhatsApp through WhatSnap.ai which lets us keep the full app functionality while still automating individual conversations in GHL. Not perfect but at least our team can still use groups normally.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
We run into this exact limitation with clients who want both automation and team coordination. Currently using separate WhatsApp Business accounts but it's messy having everything split. How are you managing the staff communication piece right now?
R
Ryan Unrau
Yes please! Can you please make it so we can message a group!
T
The Crunch
Can we have this feature, plesae?
R
Rafael Barreto
It is important to send a conversation to a WhatsApp group such as the support group, today we only send one person at a time
L
Laurent Decarie
I would love to have this feature. Some of our clients (including us) use WhatsApp like Slack, and would hate the idea of migrating to Slack.
WhatsApp is so friendly!