WhatsApp Call Recording
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Carolina Guevara Harris
Would really love the ability to have whatsapp calls recorded within GHL. Many industries require call recordings in order to comply with regulators and governing bodies, and many clients (south african based) prefer to use whatsapp calling over regular phone calls as contactability is 60% higher when whatsapp calling.
Meta recently updated the API to allow for recording of whatsapp calls.
Is this something we can expect in the (very) near future?
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Paul French
Second this. Having to research alternatives or considering building my own app for this.
This should be a fairly easy implementation. Just an extra object passed to the WhatsApp business calling API request which is already being sent by the backend to initiate the call. I tried injecting the required API object into the existing network action but it isn't passed to the API as likely a translation layer on the backend.
Please add.