URGENT TO RESOLVE THIS
Y
Yohani Rodriguez
When you are going to send a message via WhatsApp to a contact for the first time, we have to use a template designed as a greeting, but sometimes using the template x number of times in the subaccount gives an error and now this message appears:
"Starting April 1, 2025, we will temporarily pause delivery of all marketing template messages to WhatsApp users who have a United States phone number (a number composed of a +1 dialing code and a US area code). This pause is intended to allow us to focus on building a better consumer experience in the US, which will ultimately lead to improved outcomes for businesses.
Attempting to send a template message to a WhatsApp user with a US phone number after this date will result in an error."
We need an urgent solution for this. Whatsapp on the platform should work like the same as SMS and Email that one writes directly, not having to wait for the contact to respond to us in order to interact with them.
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