Enable Instant Voice Messages — Just Like WhatsApp
A
Alexandre Vian Coutinho
Currently, the LeadConnector mobile app does not allow users to send instant voice messages within conversations — something that’s standard on WhatsApp, both on mobile and desktop.
This limitation creates a real market barrier. When we present LeadConnector to potential clients, one of the first questions they ask is:
“Can my sales team stop using multiple company phones and just work through this app?”
The answer today is no, because without instant voice messages, sellers can’t communicate as naturally and quickly as they do on WhatsApp.
💡 Why this feature is critical:
Cost savings: Companies with 10+ sales reps often buy separate smartphones for each employee.
If LeadConnector supported voice messages, they could use their personal phones with full CRM access — saving thousands per year.
Sales advantage: Many business owners want LeadConnector mainly to monitor calls and customer chats.
Adding voice messages would eliminate their main objection and drastically increase conversions.
Productivity: Voice notes speed up communication, improve follow-up quality, and make CRM adoption much easier for sales teams.
In short, adding instant voice messaging — exactly as WhatsApp does — is urgent and strategically essential.
It would accelerate sales, reduce churn, and deliver immediate value to clients by replacing the need for extra devices.
Please consider implementing this feature as soon as possible — it’s a small change with a massive market impact.
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J
João André Oliveira Pereira
This function is necessary and urgent, since the conversion rate increases significantly and many sellers end up facing obstacles because customers find a scam.
L
Leonardo Leitão
This function is extremely necessary, and I'm losing customers for the same reason. I hope the GHL team implements it soon.
J
João Alves
I believe what he's referring to is to add voice messages as native messages inside of WhatsApp. Currently, the messages are being sent as a file inside of WhatsApp, so it does hurt the open rate, and people might think it's a virus or a scam.
I
Iron Trust Financial
This has been live for a long time. I can do voice messages on app...