The WhatsApp message doesn't always send because the field isn't dedicated, requiring adjustments. The goal is to ensure that when someone submits a form, we can WhatsApp them directly without needing to collect another opt-in and send an email asking them to WhatsApp us via a link. Instead, the process should combine WhatsApp messaging and form submission seamlessly, so all necessary details are collected in one step, ensuring efficiency and reducing manual follow-ups.
This approach also acts as an extra opt-in method, allowing leads to provide their WhatsApp number while submitting the form. By integrating automated messaging directly after form submission, it not only confirms their opt-in but also opens a direct communication channel, making it easier to engage with them instantly and collect any additional information required.