Assigned User / Follower WhatsApp Notification without template
F
Francisco Hernández
Let us send an internal notification via WhatsApp to the assigned user or follower via a WhatsApp message instead of a template, with the last reply from the contact, for example: {contact.whatsapp.message.body.reply}
This would be very useful in many scenarios, like a restaurant, so we can send all the order information a Conversation AI agent collects directly to our client's WhatsApp numbers without incurring template charges.
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