👉 Voice & Conversation AI -> Link Repository for Agent Reference
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G J
Can we have a link repository with all the links that the location has, such as websites, sales and booking funnels, product and order pages, and social media pages that the agent could simply use in the conversation or send text messages with links, without us having to mention them in the prompt?
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Abhishek Kumar
G J custom value ?
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G J
Abhishek Kumar: A repository would eliminate the need to have custom values for business assets and links. The agents should intelligently detect all the funnels, sites, ecom stores, blogs, calendars, and social pages in use across the account and business profile and create a repository from it - offering an option to add external links too (linktree, affiliate links, etc). This would prevent the need to mention the custom values or links in the prompt or SMS actions for every agent.
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Abhishek Kumar
G J you can use knowledge base or custom value
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