Outbound Voice AI failing with “no valid consent form” for new Meta leads from updated AI consent form
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Team TITLE Boxing Milford
I’m trying to get outbound Voice AI working in a workflow, but the Voice AI Outbound Call step is failing with:
“No valid consent form.”
Important context:
I am not trying to call old leads
This is only for new leads from the last 2 days
These leads came through a Meta Instant Form
I updated the Meta form to include explicit consent language for calls/texts, including automated/AI voice
The leads are syncing into HighLevel correctly
The workflow still fails with “no valid consent form”
What I’m trying to understand:
For new Meta leads only, what exact consent wording is required for outbound Voice AI to pass compliance?
After updating a Facebook/Meta form, do I need to run Audit & Fix Consent Text or another re-scan before new leads are recognized? HighLevel’s docs suggest Facebook Lead Forms are scanned, but I want to confirm the exact steps.
Is there any additional mapping, field, or contact-level consent flag required in GHL for the workflow step to recognize valid consent?
Has anyone successfully gotten new Meta leads with updated AI/automated-call language to pass outbound Voice AI compliance checks?
I’m trying to solve this in a compliant way for new leads only and would appreciate any exact wording or setup steps that are currently working.
Thank you.
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Tom Berry
Definitely agree with this and it needing prioritisation. The current AI Outbound Agent consent model limits the scope and take up of AI Agents. We are already experiencing a number of our clients who would sign up for Gohighlevel if the AI Outbound Agents could call leads automatically added via meta ad lead ad forms and other third party sources...there is no difference from a meta lead ad form to a website form in that sense, so technically it shouldn't be too difficult to open up consent to meta lead ads and other third party sources or do as the user above has suggested pass control back to the customer and allow consent/opt-in to be updated manually or via workflows or zaps or API etc. Lack of meta ads lead ad forms consent to trigger AI Outbound Calling agent is a deal breaker for three of our current clients not currently using Gohighlevel who would jump to Gohighlevel.
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Hussien Hazimeh
I’m having the same issue. Did you end up solving it?