Enable Appointment Booking for Voice AI Agents
in progress
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Keith Lemay
While Conversation AI via text can schedule appointments, Voice AI agents currently cannot. Without this feature, users are forced to turn to other platforms to fill the gap. It disrupts our workflows and diminishes the value of staying entirely within Go High Level. Adding this capability would keep people from needing another platform, Instead keeping everything in one place, making Go High Level "The" go to solution for seamless Voice AI scheduling.
If you agree this should be a priority, please upvote this post to help get it on the developers' radar!
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Scott Moseley
Soon I hope .. like today?
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Aquiles Casabona
We really need this functionality; it will significantly streamline the process and eliminate the need for external tools.
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Dane Test
Ive seen this video that VOICE AI inbound call can book actual appointments automatically: https://www.youtube.com/watch?v=ihJQQeXPUq8
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Randy Farber
Dane Test This is using another outside application that greatly increases cost and difficulty to implement.
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Dane Test
Randy Farber 1 workflow isnt that hard for me.
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Scott Moseley
Dane Test 297 /mo is bit pricey for 3rd party system that cant read the Kalend-r and guarantee an open time slot.. and then rely on texting the caller if the slot isn't avail and to rebook. (unless i misunderstood the videos)
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Dane Test
Scott Moseley297 what? Its only $15 a month. What you are expecting is 5 years ahead. Yes you didnt watch the video because it is only for multiple booking dates like barber shop or spa etc
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Franco Diaz
Voice AI agents are what is most in demand in Latin America, I have seen other agencies in Mexico and Peru already installing these systems in customer care processes and are closing appointments, for example dental appointments, I saw this as early as June 2024 that it was already available in Mexico. I'm looking forward to GHL having this agent in Spanish and that we can use different voices.
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Andrew Wang
My clients would love this. Otherwise I have to resort to third parties like Vapi
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Michelle Anderson
yes, please! urgently waiting for this feature!
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Jason Yuan
so when it will be coming out?
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Cody Piercy
I can't stress enough how important it is to be able to book appointments directly through the bot. It will be a game-changer when it's fully implemented. I have a few restaurant clients using this feature right now, where the bot sends a text with the booking link directly to their phone. It's actually been very helpful, so it's not completely useless at the moment—it's just not perfected yet.
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Randy Farber
Cody Piercy I saw a few comments by some users who said they were losing up to 30% of potential clients who wanted to set an appointment, but never set them when expected to follow a texted/emailed link. It is IMPERATIVE that this is enabled as long ago promised.
Puru Bansal
in progress
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Rohan S
Puru BansalWhats The ETA please? There was a comment on Official Facebook group that it will be released this week, is that correct? Thanks.
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Andrew Wang
Rohan S I was told it was in QA and it was supposed to be released end of Feb. But now im not too sure
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Anurag Gehlawat
Puru Bansal any update on the launch date of this feature. Everyone is eagerly waiting and asking questions regarding this. Clarity on timeline would be helpful. Thanks
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Randy Farber
Puru Bansal After almost 4 months of promises, still not done. Even promises made in the Official Facebook Group are being completely disrespected.
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Randy Farber
Andrew Wang They were already 5 days past that deadline when you posted this 5 days ago.
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Arpit Sharma
Merged in a post:
Can't actually take appointments through ai employee!
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Melodie Knapp
On the webinar with billy jean, he demonstrated and sold us on the capacity for the ai to take an appointment. After several calls with support this is not actually possible. Must add a workflow, which ultimatley leave the client having to book said appointment on their own post the call. Classic bait and switch.
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