Currently, Voice AI uses structured prompts and logic to handle live phone conversations and guide callers through different questions and scenarios. My recommendation is to extend that same conversational framework into website forms, allowing a form itself to function as a chat window rather than a static set of input fields.
Conversational Form Window
The idea is to embed a chat-style interface directly inside a form, using the same prompts, training, and agent goals that power Voice AI or Conversation AI.
• Instead of a floating chat widget, users could interact with the AI directly within the form section of the page.
• The AI would guide visitors through questions in a natural, message-based format, collecting the same information as a phone call — but through text.
This would make forms feel interactive and human while maintaining the same conversational flow and data capture logic that already exists within the Voice AI system.
Benefits
• Seamless user experience: Visitors stay on the page and interact within the form without pop-ups or distractions.
• Professional appearance: The chat interface becomes part of the page design, matching brand aesthetics rather than relying on a floating icon.
• Consistent data collection: The same prompts and workflows used in Voice AI can be mirrored here, ensuring uniform lead qualification across phone and web.
• Higher engagement: Visitors who don’t want to speak on the phone can still complete a guided, conversational intake through the website.
This would give GoHighLevel users a way to create conversational, AI-powered forms that feel personalized and dynamic — not just another chatbot floating on the screen. It also keeps the logic unified across Voice AI, Conversation AI, and now interactive web forms.
Thank you for considering this — it could be a major step forward in how businesses collect leads and communicate through AI on their websites.