Change amount of time before speaking at start of the call.
B
Bennett Black
We need to reduce the time it takes for the AI to start talking in the beginning of the call, currently it's set to like 5 seconds. This is too long, and it should be modifiable. Attached are some settings in Synthflow that let us change it.
This is literally what is keeping me still using Synthflow, paying $900/month, this setting right here. GHL voice AI is not usable until this initial latency can come down, it's annoying for customers to just sit and wait for 5 seconds, they get impatient and hang up.
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K
Keith Walter
We figured out that if you add to the end of the Whisper message a lil note after " this call will be recorded..." (Leave that part) Add "Please hold while we transfer you to a member of our team". It gives the caller a heads up that there will be a delay and because the whisper message is now twice as long, the gap till the AI picks up gets shorter