Allow Voice AI Agents to Receive Webhooks During Live Calls
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עידו חבצלת
It would be extremely useful if Voice AI agents could receive webhooks in real time during an active call.
The idea is to introduce a custom action inside Voice AI that is capable of triggering and processing incoming webhooks mid-conversation.
Why this matters:
Enables dynamic decision-making based on external system data.
Allows Voice AI to update CRM records, pull information, or trigger workflows instantly.
Makes conversations more intelligent and personalized by syncing with real-time data sources.
Opens the door for advanced use cases such as checking availability, verifying customer info, fetching pricing, etc.
This feature would greatly expand integration possibilities and create much more powerful Voice AI flows.
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