Add Settings For Number of Rings Before Voice AI Agent Answers
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Nat Green
During my initial testing, the voice ai agent usually doesn't answer until 6 or so rings which is too many.
Especially when someone is calling the business after hours. They may hang up before letting it ring that many times thinking that there's nobody around to answer.
Having options to answer inbound calls after 2 or 3 rings would be ideal.
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R
Ronald Dobrosielski
I did everything you said about add the message into the Whisper message and it still rings to many times. Ringing 2 or 3 times would be way better. If I call a number and it takes that long to answer I will hang up after the third ring. I get the feeling your to busy for me. So if there is a way to fix that it would be awesome.
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Keith Walter
We figured out that if you add to the end of Whisper message a lil note after " this call will be recorded..." (Leave that part) Add "Please hold while we transfer you to a member of our team". It gives the caller a heads up that there will be a delay and because the whisper message is now twice as long, the gap till the AI picks up gets shorter