Ability to Remove Number from Voice AI without deleting bot
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Darren Craig
It would be good if we could remove a number from an existing Voice AI if we wanted to use the number with another bot.
Currently we have to delete the bot, which then removes all the prompt etc. The ability to re-assign a bot means you could keep the prompt with the potential to re-use it later and to copy and paste the prompt and settings into a doc for potential future use.
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K
Kate Cardenas
Hey Darren. You can unassign a phone number without deleting the bot. On the "Phone & Availability" tab, hover over the "Phone number/Number pool" then a x icon will appear and just click it. That way, you don't need to re-add all your prompts and settings of the bot. Hope this helps!