Ability to add custom fields and values inside Voice AI prompt
in progress
J
Jithin Sujala - Damar Tech
For inbound/outbound call personalisation, it is important to have custom field values inside the system prompt. The ability to add custom values inside the voice ai prompt also enables marketers to include seasonal offer names and related info without needing to change the whole prompt every now and then. So it will be great to have custom field and custom values inside voice ai prompts.
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S
Samed Guvenc
Please Go for those changes!!!!
M
Martin Mora
Don’t forget the ability to use custom fields for opportunities and custom objects. Also allow us to use them in any fields, like the fields in the voice ai agent that ask for an input.
Example: Business Name : {{opportunity.order_number}}
M
Martin Mora
Any ETA on this Devs?
Z
Zachary Horne
ETA? :D
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Susie Sun
This would be great!
M
MaryBeth Holfelder
Instead of updating a contact field is it possible for AI to update a form
Puru Bansal
in progress
M
MaryBeth Holfelder
Puru Bansal,
Can you let me know approximate time expectation for AI to either fill in a form or custom fields and values?