View-Only Access for Contacts
R
Rao Khan
It would be beneficial to have a user permission setting that allows certain team members to view contacts without the ability to edit, delete, or manage them. This feature would help maintain data integrity while still providing access to essential client information. It would be especially useful for roles that require visibility into contacts without the risk of accidental changes.
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S
Sales & Marketing
Merged in a post:
Enhancement of User Permissions
v
viho as
We want some users to be able to view all Contacts completely, but if the Contact is not assigned to them, they should not be able to edit or add any information to that Contact. They can only click in and view it.
The reason we want them to see all Contacts is that when they are developing new clients on their own, they need to first check in the system whether the contact already exists and who the customer belongs to. If the contact already exists, they won’t accidentally overlap with other salespersons’ clients.
S
Sales & Marketing
Merged in a post:
View Only Permission Options
J
Jaymes Judd
Specifically foreseeing a potential value from view-only permission within Contacts and Opportunities, but I'm sure it would be welcomed to see 'view only' under even more permission categories.
Thanks!
Technically this is a duplicate of [ https://ideas.gohighlevel.com/ad-reporting-and-attribution/p/view-only-permission-for-opportunities-contact ], but I'm hoping this gains more traction if in the correct category.
S
Sales & Marketing
Merged in a post:
Read only user
D
Daleyne Guay
No other permission. The user cannot create or modify a contact.
W
Wan Ahmad Daniel
Currently, GoHighLevel user permissions only allow me to hide or show the entire Websites/Funnels tab.
If the tab is visible, the client has full access — they can edit, delete pages, funnels, forms, and also see internal features like “Ask AI.”
This creates serious issues for how I deliver and protect client websites.
Problem
When a client purchases a website from me, they must be able to access what they purchased.
I cannot completely hide the Websites tab, because the website belongs to them.
However, when the tab is visible, the client can:
i)Edit or delete pages, funnels, and forms
ii)Break live websites accidentally
iii)Access advanced tools they don’t understand
iv)See the “Ask AI” feature, which:
-Reduces perceived professionalism
-Makes clients think the website was “just built with AI”
-Creates unnecessary questions and trust issues
There is currently no safe middle option between full access and no access.
Requested Feature
Please add granular permission controls for Websites & Funnels, such as:
i)View-only access
ii)View & edit (content only)
iii)Restrict delete actions
iv)Ability to hide advanced tools (including AI-related features)
Separate permissions for:
Websites
Funnels
Forms
This would allow clients to own and view their website without risking damage or confusion.
Why This Matters
Protects live websites from accidental deletion
Maintains professional positioning with clients
Reduces support issues and misunderstandings
Allows fair ownership access without full backend control
This feature would significantly improve trust, safety, and professionalism when delivering websites inside GoHighLevel.
S
Snow Consulting Team
Please!! I would also love if they didn't need contact detail access at all to participate in conversations.
C
Carissa Bennett
Found another similar that I voted on a while ago - https://ideas.gohighlevel.com/opportunities/p/read-only-permission-toggle-for-opportunities-and-contacts
C
Carissa Bennett
This is VERY important for us too. I think I added a request for this a while ago but I can't locate it
U
Usama Jazri
100%
In fact, for all categories, view and manage permissions should be separately toggleable
A
Abhi Ojha
Agreed this feature is very important to manage the teams.. I feel it should not be limited to contacts.. I'm looking for opportunities too. Please add view only access to contacts and opportunities.. ASAP
J
Jesse Garnier
Yes!
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