Different User Permissions Across subaccounts
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Ashley Durr
I came across this issue as I have a user that already exists in my system through someone else's sub-account and now they want their own account but they purchased a plan that gives them fewer permissions but I can't remove features from their profile without it affecting the other subaccount they are in. This is definitely a limitation for my (and probably other's) use cases.
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Alex Mcconnachie
agreed this is a must have feature! please add this to the roadmap ASAP!
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David Muñoz Maradiaga
Adding my full support here — this limitation creates real operational and security challenges for agencies managing multiple client environments.
In our case, we manage several sub-accounts under a white-labeled setup, and many of our team members collaborate across them with different responsibilities. Having to clone or rename users just to control permissions is inefficient and risky.
Being able to assign distinct roles and permissions per sub-account would allow us to maintain proper access boundaries, improve data security, and scale responsibly within the SaaS model.
This isn’t just a convenience — it’s essential for agencies offering professional multi-client management. Please prioritize this feature. 🙏
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Dr. Steve Moore
We are in need to have different roles and permissions for users based on the subaccount that they are accessing without having to create a new user account.
For example, we have users that use our white label for their personal business and we want them to have full admin access. That same user may admin another subaccount with less accessibility. The same user may develop on on an agency subaccount and we would want significant restrictions to prevent them from seeing (payments) and editing websites, automations etc.
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Laura Timbrook
We have this same issue, someone is an Admin on one sub account and needs to be a user on another subaccount!
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Pedro Poleza
How is this not a thing...
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Beate Milanato
We have the same problem. We need different roles and permissions for a users that have access to multiple sub-accounts.
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David Muñoz Maradiaga
This is exactly what we need. I need to be different levels of access to users that work with in relation to the sub-accounts they manage.
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Ben Gallagher
Upvoting this thread! This is a seriously important feature that Highlevel is lacking!
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Will Voorhees (admin)
I need this bad, we work in the senior citizen market. One sub account for our agencies is geared towards recruiting which is more lax on what we want the users to be able to do. The other is for clients and we want to limit what the user is able to do with these leads to avoid any legal issues.
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Paul Read
This would be huge. Right now we have to force the user to have multiple logins so that they can have different access.
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