Different User Permissions Across subaccounts | Voters

Different User Permissions Across subaccounts

Ashley Durr

I came across this issue as I have a user that already exists in my system through someone else's sub-account and now they want their own account but they purchased a plan that gives them fewer permissions but I can't remove features from their profile without it affecting the other subaccount they are in. This is definitely a limitation for my (and probably other's) use cases.

December 18, 2023

Benjamin Gallagher

Upvoting this thread! This is a seriously important feature that Highlevel is lacking!

Will Voorhees

I need this bad, we work in the senior citizen market. One sub account for our agencies is geared towards recruiting which is more lax on what we want the users to be able to do. The other is for clients and we want to limit what the user is able to do with these leads to avoid any legal issues.

Paul Read

This would be huge. Right now we have to force the user to have multiple logins so that they can have different access.

Digitarte Grupo

I’m facing the same issue, and I believe it poses a significant security risk. If a new user gains access to any subaccount with admin and settings permissions without our supervision, they could potentially access other subaccounts where they are active. This includes payments, settings, bulk actions that consume credits, and more. This is especially critical for agencies looking to scale with the SaaS model through GHL white labeling.

This needs to be addressed urgently by the development team.

Zachary Coletti

Agreed! I have a customer who owns his own company but also is registered as a user on a couple of my lead gen subaccounts. The permissions need to be different for each subaccount...An alternative is to use a different email account, or the gmail +1 method for that client in different subaccounts

Brandon Fertig

The level of granularity with current permissions is extremely weak. For example, all members are able to modify the Google Business Profile integration (nuts). Another example: you cannot restrict users from accessing Documents if you allow them to access the Payments section (which is vast; not even sure why Documents would be here).

Michael DuPree

Yes! I have a manager of one location (with admin permissions), who is also just a contractor for another location (shouldn't be able to see that locations internal workings). Please solve ASAP! Thanks GHL!

Zakhar Merezhko

^^^^^^^^^^^^^

Pedro Poleza

Yep, that's very useful, my case is basically a marketing agency that works with a good part of my niche, and they have different services for different clients, so their permissions across accounts would need to be different. Mainly the option of having only assigned data or not across the sub-accounts...