J
João Serafim
I would like to submit a feature request regarding task management within workflows.
We need the ability to use
task completion as a workflow trigger
, allowing new actions or tasks to be created only after the previous task has been marked as completed.
A practical example would be a sales follow-up cadence with three contact attempts:
* Task 1: First contact attempt
* Task 2: Second contact attempt
* Task 3: Third contact attempt
The expected workflow behavior would be:
  1. Task 1 is created when the contact enters the workflow.
  2. Task 2 is created only after Task 1 is marked as completed.
  3. Task 3 is created only after Task 2 is marked as completed.
The tasks should not all be created at the same time. Each new task should only become available after the previous task has been completed.
For example:
* Task 1 is completed;
* Wait one day;
* Automatically create Task 2.
This would be especially useful for sales follow-up cadences, onboarding processes, customer success routines, collections, and any operation that depends on sequential task execution.
Currently, creating all tasks at once can overload the user’s task list and does not guarantee that the activities will be completed in the correct order.
A task completion trigger would make workflow automation much more flexible and would allow teams to build structured, step-by-step operational processes inside GoHighLevel.