This is a NECESSARY feature which requires implementation. To be able to manage multiple tasks in a spreadsheet would be a really useful tool for prioritising the workload.

This has been a request pending for over a year. Please give it priority.

Thank you.

Important suggestions: allow exporting task data, display overdue/completed tasks in the agent report, add workflow for overdue tasks.

We would really benefit from additional reporting features that let us export / view the information we have put under contacts. Specifically being able to have the notes, and the task list information.