Terms & Conditions Check Box for SURVEYS Needed
complete
A
Andres Aras
We have a T&C Check box for forms. But many of us capture leads using Surveys and we have to use Custom Fields for the same thing that's already in Forms. Please add the same option for Surveys.
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S
Sales & Marketing
complete
It is live now
A
Alexander Pereira
Sales & Marketing: It is live, but I found it impossible to style this checkbox with CSS as you have used different non-standard method to create the design of this checkbox, used a different method and selectors than the existing checkbox in surveys. Considering the lackluster design of the surveys, why make it so difficult and time consuming for us to be able to improve it? Why not use any consistant design priciples and strucutre in your surveys? I am not using the new terms and conditions checkbox for this reason, so for me it has become another half-baked unusable 'update' that you can check off your list but is not totally usable for users.
N
Next Levelbros
Sales & Marketing You have marked this as complete, but after talking to support, I found out that this is in fact an entirely fake checkbox that does not connect to anything at all in the backend. I copy paste from my support ticket:
"The “Terms & Conditions” element in the Survey Builder is a presentation-only element.
• No custom field is populated on the contact record.
• No timestamped entry is logged natively in the contact’s activity history."
and
"At this time, there is no direct, native consent-tracking mechanism (with date/time logging) attached to the "Terms & Conditions" element inside the contact record."
Honestly you should be ashamed for deploying such a shabby scam-level Terms & Conditions Check Box, that only fools your users into thinking they have complied with consent tracking requirements, but they will not in fact have any record at all that anyone ever gave consent to be contacted. I hope it does not result in a court case, but it does confirm the worst things that people say about High Level in honest discussion on Reddit and elsewhere.
Extremely dissapointing and it would be unacceptable at any company that takes itself and its users seriously, any company that actually actively manages its developers and does a bare minimum quality assurance on the code and features they deploy.