Support Ticket System
J
Josh Pather
to have a built in support ticket system like https://www.groovehq.com/ or zendesk....
to manage support requests.
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M
Mark Bojos
badly need this feature!
M
Matthias Mayer
Yes, to keep track of customers having questions or issues the Conversations tab is not really suitable. A real support ticket feature would be great. A small step in that direction would be filters for "pending", "unresolved", "resolved" instead of just read/unread would be great.
K
Ken Marquez
Kinda like case or file numbers would be super helpful and useful