Remove Affiliate Commissions
T
Travis Stephenson
When we refund someone, the affiliate that referred them should automatically lose commissions.
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S
Scott Brennan
Yes, this is important - make it a workflow action.
Trigger = Payment Refund (Success)
Action = Deny Affiliate Payment
P
Paul Read
Travis Stephenson Are you saying that if we process a refund, that the reward is not recalculated prior to payout? Or are you asking for a clawback after payout?
R
Rob Calhoun
This is a critical part of an affiliate program. Otherwise it is open to mistaken payouts of undeserved commissions at best, and outright fraud at worst.
R
Rick Gray
Commission claw back system