Social Planner: Choose which Google Business Profile triggers Review auto-posts
V
Vit Muller
The problem
The Google Review auto-post template in Social Planner treats “Google” as a single review source. If a sub-account has more than one Google Business Profile connected, a new review on any of them triggers the same auto-post. There’s no way to say “only post reviews from this profile.”
Current workaround
Disconnect or disable every profile you don’t want included. That works, but it means switching off profiles you still need connected for other things, just to stop the wrong reviews going out. HighLevel support confirmed (ticket #6537748) this is a product limitation, not a settings issue.
Who this hits
Multi-location businesses: a clinic or gym with three sites wants each location’s reviews posted to that location’s socials, not all mixed together
Multi-brand sub-accounts: one owner running two brands (say, a plumbing business and a separate bathroom renovation brand) under one account
Agencies managing franchises or groups where each profile has its own posting strategy
What we’re asking for
In the Review auto-post template, replace the blanket “Google” option with a dropdown/checkbox list of the connected Google Business Profiles
Let us pick one, several, or all (keep “all” as the default so existing setups don’t break)
Bonus: allow multiple templates, each mapped to a different profile and different social accounts, so each location or brand gets its own review posts
Why it matters
Review auto-posts are one of the easiest reputation wins we can switch on for clients. Right now, anyone with more than one profile either posts the wrong reviews to the wrong audience or turns the feature off entirely. Profile-level selection fixes that without any workaround.
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