When creating a snapshot of a sub-account, custom fields added to the default Company object are not included in the snapshot export. When the snapshot is imported into a new sub-account, all Company custom fields are missing, resulting in data loss and broken workflows.

USE CASE:

We've built a CRM system with extensive Company custom fields to track:

Law firm revenue milestones ($250K, $500K, $1M, $5M markers)

Engagement scores (toxicity, happiness, engagement ratings)

When deploying this system to new sub-accounts via snapshots, none of these Company custom fields transfer, requiring complete manual recreation.

IMPACT:

Data architecture inconsistency across sub-accounts

Blocks agency/SaaS models that need to deploy identical setups to multiple clients